Privacy Policy

Your privacy and data security are our top priorities

Last Updated: January 1, 2025

Information We Collect

We collect information that helps us provide and improve our services:

  • Personal Information: Name, email, phone number, and identification documents for account verification
  • Financial Information: Transaction history, investment details, and bank account information
  • Technical Data: IP address, device information, and browsing behavior on our platform
  • Communication Data: Records of your interactions with our support team

How We Use Your Information

Your information is used to:

  • Process your investments and withdrawals securely
  • Verify your identity and prevent fraud
  • Provide customer support and respond to inquiries
  • Improve our platform and services
  • Send important updates about your account
  • Comply with legal and regulatory requirements

Information Sharing

We value your privacy and do not sell your personal information. We may share data with:

  • Financial Institutions: Banks and payment processors to complete transactions
  • Legal Authorities: When required by law or to protect our rights
  • Service Providers: Trusted partners who help us operate our platform
  • Business Transfers: In case of merger, acquisition, or sale of assets

All third parties are contractually obligated to protect your data.

Data Security

We implement robust security measures to protect your information:

  • 256-bit SSL encryption for all data transmissions
  • Secure servers with regular security audits
  • Two-factor authentication for account access
  • Regular employee training on data protection
  • Continuous monitoring for suspicious activities

Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences and login sessions
  • Analyze platform usage and improve performance
  • Provide personalized content and recommendations
  • Enhance security and prevent fraudulent activities

You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your personal information
  • Object to processing of your data
  • Export your data in a portable format
  • Withdraw consent for marketing communications

Contact Us

If you have any questions about this Privacy Policy or your data, please contact our Data Protection Officer at privacy@trustspay.com.